Have a Good NEWS

Care Quality Commission

levels found "very unfortunate and surprising" the dignity and the provision of food during visits

reality: why some hospitals rather than of persons

Twenty-two hospitals in England broke the law by failing to protect the dignity of elderly patients and make sure you have enough food and water, spot checks by observers of the NHS found .

Thirty-five other persons subject to unannounced visits between March and June of this year also need to make improvements, with only 45 of 100 concerned comply with the Care Quality Commission (CQC) . Too often, the staff did not treat patients with kindness and compassion, in his highly critical report.

Amanda Sherlock, director of operations for delivery to the Commission, called the results "truth really terrible and shocking", saying that there can be no excuse for hospitals involved. "The care should not be a lottery. It is important to be consistent with the core standards, "he told BBC Radio 4 Today program.

health secretary, Andrew Lansley, put the "unacceptable" failure results in the management of nursing and has promised more inspections in the field. "Everyone was admitted to hospital should be treated as an individual, with compassion and dignity.

"We must never lose sight of the fact that the most important people in the NHS are its patients. CQC some care has been exemplary, but some hospitals have even the basics."

British charity Age

Director, Michelle Mitchell, said: ". This shows the shocking complacency on the part of hospitals to an essential part of good medical care and no excuses "It appealed to ministers to make information available which publish hospitals showed malnutrition rates in their neighborhoods.

Sandwell General Hospital in West Bromwich, inspectors saw an incontinent patient without washing for 90 minutes remaining, despite asking for help. The hospital later closed the room in question and replaced it with two divisions.

The CQC found moderate issues on nutrition and dignity in the James Paget University Hospital Foundation Trust in Great Yarmouth, Norfolk. In a follow-up of the Commission found that some patients were not receiving enough support to eat and drink and some of those who need intravenous fluids is not found. The regulator said the trust needed for improvement of emergency or risk of being prosecuted or restrictions in the license.

In hospitals, where essential standards are not met, the inspectors found the bells of patients that need to be out of reach or did not respond quickly enough, the staff talk to patients patients in a condescending or contemptuous, and who did not receive help with eating or interrupted and not finish the meal.

Give

Jo Williams, President of the Commission said. "Too often, our inspectors have seen the provision of treatment services as a task to be completed by those responsible for training and personal development, especially in the elderly, need to look long and hard for which the approach became the unit work in place of the person needing care -. and how it can change jobs centered care is person-centered care that is often required. is kindness and compassion, which cost nothing. "

The Patients Association said: "How many reports have to look at and how many times the public needs to hear about it before taking the right action"

Its executive director, Katherine Murphy, said the association had recently seen a 25% increase in calls on his telephone line of the family members concerned "lack of compassion and dignity and so atrocious relatives have been treated in the hands of the NHS. "

Janet Davies, the Royal College of Nursing Executive Director of Nursing and Service Delivery, said: "Part of it goes beyond nursing, and is related to the general attitude of society towards the elderly and their needs and dignity. We must recognize that as a nation, the population is aging and our attitude is to recognize and accept that.

"Nurses can and should be leaders in the development of attitudes and ensure that all persons are treated with respect and kindness, both in health and in the rest of their life. "

Liz Kendall, Shadow Minister for the care and the elderly, said: "Health care is increasingly specialized, with the risk that the services often focus on the medical and technical treatment and not on basis of human care. Addressing this means a close look at the training of nurses, medical assistants and other staff of the NHS. "

Bedford Hospital, Bedford Hospital NHS Trust

Colchester General Hospital, Colchester Hospital University NHS Foundation Trust

Find best price for : --Norfolk----Royal----Great----Paget----James----West----Sandwell----Michelle----Andrew--